When buying from Russo Power Equipment, you are buying from an authorized dealer. Buying from an authorized dealer comes with many advantages, including having a full manufacturer's warranty. Any new equipment sold on our website comes with a full manufacturer's warranty. Considering we sell so many brands and warranty parameters change quite often, we suggest you check the manual or visit the manufacturer's website for full warranty details.
An item with a manufacturer warranty can be taken to any authorized service center. For local customers of Russo, we encourage you to use our first-class repair and service center for all your warranty needs. If you are not buying locally, you should find the nearest service center to you and bring your machine there. You can find the closest service center by visiting the manufacturer's website or by calling the number provided in the manual.
All parts come with a 30 day manufacturer warranty. This warranty protects against defects and workmanship. If you are looking for a warranty on a part, please contact us. To make a claim on a defective part, we will need the part back. Once we receive the part back, we will send it to the manufacturer to be evaluated. If the warranty claim is approved, we will send you a replacement part.
All warranties go through the manufacturer. Russo does not warranty any goods we sell, but as an authorized service center, we are allowed to do the work on their behalf.