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Service Done Right: Real Service. Real Experts.

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When your equipment needs maintenance or repair, you don’t need downtime. You need real service experts and real service options. That’s what keeps you going.

With over 20,000 pieces of equipment serviced each year, we’re committed to service that’s not just done on time, but done right as well. Our certified techs partner with logistics and our expert front-end service team that speaks your language to deliver what you need to get back on the job.

  •  We service everything we sell and provide a 30-day service guarantee on everything we don't
  • Power equipment, utility vehicles, trailers, and more
  •  On-site maintenance, drop-off, and pick-up are available
  •  We handle manufacturer warranties for you
  • Spanish-speaking service team
  • Ask about discounted rental rates & loaners

Note: Prior to bringing your equipment in, please empty out all liquids left in any sprayers, spreaders, or other pieces of equipment that are being dropped off with our service department to help ensure the safety of our staff as they work on your equipment. Thank you!

Save More with Service Specials

Plan ahead and save with these equipment tune-up specials!


Mini Fleet Service (5+ units)

10% OFF Labor + QTY discount on Parts

Winter Fleet Deal for Spring Preventative Maintenance. Bring in 5+ units to be serviced to qualify for 10% off labor plus quantity discount on parts.

VALID: November 1, 2024 - February 28, 2025.  Available at all Russo Service locations.


Fleet Service (10+ units)

20% OFF Labor + QTY discount on Parts

Winter Fleet Deal for Spring Preventative Maintenance. Bring in 10+ units to be serviced to qualify for 20% off labor plus quantity discount on parts.

VALID: November 1, 2024 - February 28, 2025.  Available at all Russo Service locations.


Full Trailer Service

$299.99 + FREE Storage at one of our locations for the winter

Trailers get your crew & equipment from Point A to Point B and they are at the core of your business. Get 'em tuned up! Includes 13-point inspection:
• Repacking Bearings
• Axle & Tire Inspection
• Frame Inspection
• Adjust Brakes
• Interior/Exterior Panels
• Adjust Door Springs & Cables
• Full Inspection of Electrical System
• Latches & Breakaway Systems

VALID: November 1, 2024 - February 28, 2025.  Available only at the following Russo Service locations: Schiller Park (limited to storing 5 trailers), Hainesville, Frankfort, Elgin, New Berlin, and Fort Wayne.

OCTOBER

Pre-season Snow Blower Tune-up

Starting at... $99 (Single-Stage) or $119 (Two-Stage)

+ cost of Parts
+ $10 for non Toro Brand
+ $50 for pick-up/delivery service
+ $100 for new paddle & scraper bar

Tune-Up Includes:
• Replace Spark Plug
• Replace Fuel Filter
• Basic Carburetor cleaning, add ethanol free fuel
• Check operation of auger and drive
• General inspection

VALID: September 15 - October 31, 2024.  Available at all Russo Service locations.

JULY & AUG

Hydro Oil Change

$79.99 + cost of parts

Included:
 - Hydro Fluid change using OEM spec oil
 - Hydro Filter(s) Change
 - Purge out any air in Hydro System
 - Adjust drive tracking

VALID: July 1 - August 31, 2023.  Available at all Russo Service locations.

Limited to 72” Deck or smaller Walk Behind, Zero Turn and Stand on mowers. Excludes tractors and loaders.

AUGUST

Fall Clean-up Backpack Blower Tune-up

$79.99 + cost of parts

Included:
- Replace Spark Plug
- Replace Air Filter(s)
- Replace Fuel Filter(s)
- Check RPM’s and set to spec
- Drain fuel and add in ethanol free fuel
- General inspection

VALID: August 1 - 31, 2023.  Available at all Russo Service locations.

SEPTEMBER

Early Bird Snow Blower Tune-up

$79.99 + cost of parts

Included:
- Replace Spark Plug
- Replace Fuel Filter
- Basic Carburetor cleaning, add ethanol free fuel
- Check operation of auger and drive
- General inspection

VALID: August 1 - September 30, 2023.  Available at all Russo Service locations.

Service all year long with our everyday values on repairs and equipment tune-ups.

Service all year long with our everyday values on repairs and equipment tune-ups. 

Trailer Service & Repair

STARTING AT

$109.99

Blade & Chain Sharpening

STARTING AT

$10.99 PER BLADE

2-Cycle & Mower Tune-Up

STARTING AT

$99.99

Push Mower Tune-Up

  • Replace spark plug, air filter, and fuel filter when applicable
  • Change oil and filter if equipped
  • Sharpen blade(s)

Commercial Rider Tune-Up

  • Replace spark plug(s), air filter(s), and fuel filter
  • Change oil and filter
  • Sharpen blade(s)
  • Grease unit
  • Adjust tracking and brakes

Handheld Equipment Tune-Up

  • Replace spark plug(s), air filter(s), and fuel filter
  • Clean and adjust carburetor as needed
  • Sharpen blade(s)/chain

Winter Equipment Installation

Did you know...? Our sales team can help you find the snowplow or spreader best for you and our service team can install it, so you're ready to get to work before the snow begins to fall. We install and repair snow plow and salt spreader brands we stock in-store.

Plow & Spreader Installation Fees:

  • UTV Straight Blade Plow ...$650
  • UTV V-Blade Plow ...$780
  • UTV V-Box Salt Spreader ...$575
  • Truck V-Box Salt Spreader ...$675
  • Truck Bed Sprayers ...$650
  • Hitch Mount Tailgate Spreader ...$275
  • Bumper Mount Tailgate Spreader ...$450
  • Accessories* ...Varies

*Accessories include vibrator kits, spotlights, GPS systems, product usage trackers, etc.

Winter Fleet Deals  NOV - FEB

Winter Storage & Preventative Maintenance Special

20% off Labor + FREE Storage + Preseason Parts Pricing

Get your warm-weather equipment serviced by our professional service team AND let us store your trailer for the rest of winter so when the weather changes next spring, you're ready to hit the ground running.

VALID: December 1, 2022 - February 28, 2023. Available at any Russo Service Department. This deal cannot be combined with any other discount, offer, or promotion.

Full Trailer Service: 13 Point Inspection

$329.99

Includes: repacking bearings, adjusting brakes, a fulle inspection of the electrical system, axles inspection, frame inspection, interior/exterior pnaels, adjust door springs and cables, tire inspection, latches & Breakaway systems.

VALID: December 1, 2022 - February 28, 2023. Available at any Russo Service Department. This deal cannot be combined with any other discount, offer, or promotion.

Sidewalk Solutions Installation Fees:

  • Ariens Mammoth Set Up Fee ...$150
  • Boss Snowrator / MAG Set Up Fee ...$150
  • Accessories* ...Varies

*Accessories include vibrator kits, spotlights, GPS systems, product usage trackers, etc.

Winter Fleet Deals  NOV - FEB

Winter Storage & Preventative Maintenance Special

20% off Labor + FREE Storage + Preseason Parts Pricing

Get your warm-weather equipment serviced by our professional service team AND let us store your trailer for the rest of winter so when the weather changes next spring, you're ready to hit the ground running.

VALID: December 1, 2022 - February 28, 2023. Available at any Russo Service Department. This deal cannot be combined with any other discount, offer, or promotion.

Full Trailer Service: 13 Point Inspection

$329.99

Includes: repacking bearings, adjusting brakes, a fulle inspection of the electrical system, axles inspection, frame inspection, interior/exterior pnaels, adjust door springs and cables, tire inspection, latches & Breakaway systems.

VALID: December 1, 2022 - February 28, 2023. Available at any Russo Service Department. This deal cannot be combined with any other discount, offer, or promotion.

Keep your fleet on the job.

Ask us about our customized service contracts to maintain your professional equipment.

Talk to Us

Certified to Satisfy

Our team of expert technicians is certified across multiple brands and manufacturers, plus we cover more brands than any dealer. We are EETC Certified (Equipment & Engine Training Council), which means we are on the cutting-edge of training with the newest equipment and latest industry technologies.

Service Fees

WARRANTY:

  • Manufacturer Defects
  • Recalls/Service Bulletins

Administration Fee: $55.00
For non-Russo purchased equipment with warranty consideration

RATES:

    Labor Rates 
    — $109 for Small Equip.
    — $119 for Midsize Equip.
    — $139 for Heavy Equip.
    — $139 for Battery Equip.

    Cancellation Fee $25.00

    DIAGNOSTIC DEPOSIT RATES:
    All repairs will require a Diagnostic Deposit at time of drop-off, prior to any work being performed. The fee will be applied to the total cost of repairs.

    Handheld & Push Equipment Diagnostic Rate
    $54.50 (Equal to 1/2 hour of work)

    Large Equipment Diagnostic Rate $119.00 (Equal to 1 hour of work)

    ADDITIONAL:

      Storage Fee $40.00/week
      Added after 14 days of completion

      Delivery Fee $80.00
      Up to 20 mile radius from store

      — Small Equipment is classified as: Hand held, Push Mowers, Walk behind units like: Aerators, Sod cutters, Power Rakes, etc.
      — Midsize Equipment is classified as: Wide-Area Walk Behind (36” or larger), Stand-On Equipment, Zero-Turn Mowers (72” or below), etc.
      — Heavy & Construction Equipment is classified as RTVs & UTVs, Tractors, Compact Utility Loaders, Compaction Equipment, etc.

      Service Questions? No Problem!

      Sometimes equipment service isn't so straightforward. That's where we do the heavy lifting. Contact our service team and we'll get you the answers and help you're looking for.

      Service Request Form

      Find Your Nearest Location

      Proudly Serving Southeast Wisconsin, Northern & Central Indiana, and the Greater Chicagoland Area (Northwest, Far North, South, & Western Chicago Suburbs), Plus shipping select products nationwide.

      Russo Elgin

      1001 N Randall Rd, Elgin, IL 60123, USA

      Store Hours

      Mon-Fri, 7:00am - 4:00pm
      Sat, 7:00am - 12:00pm

      Phone Number

      (224) 268-3035

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      *Check Google for Holiday Adjusted Hours

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